29th November 2024
Excellent customer service, fast response and well-versed in answering my queries and virtually helping with size selection as I'm not Singapore-based. They expedited my online international order and it arrived well ahead of time. Beautiful and unique rings collection, super happy with my purchase! Highly recommended, consider me a returning customer :)
20th November 2024
I have a great experience buying my wedding ring from Temple & Grace Singapore. The staff, Janice is very helpful and kind. The product and the delivery also very good and fast. I recommend Temple & Grace for anyone looking for engagement & wedding rings.
18th November 2024
My fiancée and I had a lovely experience shopping at Temple & Grace.
The saleswoman, Janice, was very helpful and accommodating. She was very patient in answering our multiple queries on the ring.
We ended up buying a titanium ring that is cost-effective yet elegant.
18th November 2024
Hubby chanced upon Temple & Grace when he was searching for wedding bands to commemorate our 25th anniversary. we are attracted to it's unique designs and variety of metal choices. Janice provided valuable advice on the choice of metals and design to suit our preferences. She was very knowledgeable about the metals composite and replied our queries with full honesty. Obviously sales commission was not her priority when she did not push us to go for the more expensive designs, rather meeting customer needs is far more important to her. It was such a fantastic purchasing experience we had with Janice and we will definitely recommend Temple & Grace to our friends!
16th November 2024
Me and my partner had a great experience here. Janice has helped us find the rings that we wanted within our budget. She is really helpful!
1st November 2024
My partner and I are really happy with the promise rings we got! Janice was really attentive to us and even managed to customise my pink sapphire ring request.
31th October 2024
our first set of wedding rings were from here. we got another extra set somewhere else at the same price range because we wanted other design options, but the finish, fit and quality was no where close to Temple & Grace's rings. just picked up another ring from them in a slightly bigger size and I am really appreciative of the finesse of their rings
31th October 2024
I had very pleasant experience buying wedding rings at Temple and Grace Singapore. Janice was very helpful and accommodating throughout the whole process. The shop also provides after sales services such as complimentary adjustment and engraving, which makes the process of finding the right rings less stressful.
16th October 2024
Got a ruby necklace for my mother with my first pay check, and I’m glad I did it at Temple & Grace with Janice! She was extremely helpful, advising me on what type of stone, cut and chain to get. The purchase process was incredibly smooth for someone with zero knowledge like myself. Although there was a small delay in the delivery of the order (all their pieces are order made!), Janice was communicative and provided timely updates.
On to the piece itself, I have nothing but praise. It looks great to my novice eye, and my mother was very happy with it. The ruby I got was natural, and is very high quality because it's not heat treated (according to my mother). The chain was just the right length, and the piece looks great on my mum.
Above all, here's how I know Temple & Grace is committed to service: the ruby I received was MUCH bigger than what I had ordered, because they didn't have the size I asked for. However, this was taken as a mistake on their end, so there was NO EXTRA CHARGE. Not saying that you’ll get a free upgrade by shopping here, but you’ll definitely be more than 100% satisfied with the service! 10/10 would recommend.
(From what I hear, the prices are very reasonable too! I can't judge because I’ve never bought jewellery elsewhere 😅)
12th October 2024
Reasons why I highly recommend getting your jewellery at Temple and Grace:
1) Private and cosy showroom, catering mainly to appointments. This ensured that the whole experience was private, peaceful with dedicated attention.
2) Patient, warm and friendly service from Janice, coupled with attentive follow up. Janice made the entire process stress and fuss free.
3) Wide range of jewellery ensuring that you could definitely find something within your budget.
Overall, the process of selection, collection and resizing was an enjoyable process with the excellent service provided by Janice.
12th October 2024
Janice was a helpful of assistance throughout the purchase and orders. Also she keeps up on the ring's arrival and updates. Recommended a friend to their shop as well as its convenient too, more choices on the type of rings and designs. Thanks!
9th October 2024
Had a great experience getting my wedding ring from Temple & Grace! Janice was patient and knowledgeable when explaining the different materials/designs that they offer.
Even though there was a miscommunication with the order, Janice was able to rectify it and ensure that the ring was ready for collection well within the given timeline. Overall a great experience!
6th October 2024
I had a fantastic experience purchasing our wedding rings from Temple and Grace. I chose a simple and classic men's wedding band in Platinum 600, and my wife selected a stunning Round Diamond Pave Set Wedding Band in white gold. Janice was incredibly helpful throughout the entire process, guiding us through the different designs, ring sizes, and metals with patience and expertise. The whole experience from browsing, selection, to collection was seamless and enjoyable, making such important decisions easy for the two of us. Highly recommend Temple and Grace for anyone looking for quality craftsmanship and excellent customer service.
4th October 2024
Another great experience with Temple & Grace ❤️ Special shout out to Janice who did not once blink when I walked into the showroom in my gym gear and flip flops - lol! Great service - I love my new bracelet!
27th September 2024
My husband was looking for a black ring that was light. We chanced upon Temple and Grace online and realised it had a physical store that we could try on the size. We went to the shop and managed to try out a few rings and found the one he really liked. It was pretty straight forward and a smooth experience with Janice
27th September 2024
Janice was great in helping us look for the perfect ring. She was patient and thorough in walking us through the various offerings of Temple & Grace. Love that at T&G, every aspect of the ring is customisable and the rings are made to order. Highly recommend! :)
27th September 2024
Excellent service. Smooth transaction with Janice. No force selling. Able to deliver the ring before the expected time.
17th September 2024
Really great service with Janice! She was patient and even with the wrong colour of a ring I ordered, she helped to rectify it. Very pleased with the final product, and it arrived earlier than expected.
9th September 2024
We got 2 wedding bands from T&G via Janice. We were planning to just window shop but the selection was extensive enough not just for me but for my partner. Janice was friendly, chatty and informative throughout the sales process, even redoing certain blemishes when we collected the 1st time round. Great job guys.
7th September 2024
Great jewellry place & appreciate Janice’ excellent customer service
4th September 2024
I would like to give a shoutout to Janice. for being so patient and so concise with the different options available. Sitting through as i was totally clueless with regard to the cut and clarity of a diamond. She ensured that all information were given to me and for me to make my choice in a really comfortable setting. Appreciate the help and would recommend for guys who are looking into getting an engagement ring or a wedding ring with their partner.
30th August 2024
Janice was super helpful and accommodating! The order arrived much earlier than expected so I'm quite happy about that.
18th August 2024
Shop has a variety of designs to try on, including some unique designs that can't be found in other shops (e.g. tantalum rings). Service by Janice was very good, she is knowledgeable and patient. Price of the rings was also reasonable and good quality. Highly recommended for unique rings!
12th August 2024
They offer many variety at affordable prices
10th August 2024
My partner and I are very please with our wedding band. We like to say thank you to Ms Janice for wonderful service & take the extra mile to accommodate to our custom. We too like to say our gratitude to Temple & Grace for doing a great job and would love to get our jewellery from here again! Cheers!
10th August 2024
Service was good, the person was knowledgeable and patient with our needs. She guided us through the whole process and it was overall a great experience.
9th August 2024
Got my wedding ring here. I got zero, absolutely zero knowledge of rings but Janice made the process so smooth for me. She recommended plenty of rings that fit my budget and even took into account my religion's do's and don'ts. Highly recommend anyone who wants/needs to get Jewelry to come here.
3rd August 2024
Excellent service and after care for my wedding ring
1st August 2024
I'm a first time jewelry buyer so I have zero knowledge on the items, but temple & grace made my worries disappear, they offer great variety of products with quality for its price on top of good customer service, they will explain about the items you interested in and offers free resizing on some models. They communicate in such a personal and human way it feels like working with your own personal jeweller that listens to your needs.
Service provided by Janice.
26th July 2024
Patient, customised service, clear communication, and full transparency. What more could you ask for! :)
26th July 2024
Patient, customised service, clear communication, and full transparency. What more could you ask for! :)
25th July 2024
Excellent selection and quality rings. Great customer service fr Janice. Highly recommended. Smooth transaction
25th July 2024
Janice is very thoughtful and patient with our needs and managed to rush the rings in time for my wedding! the rings were beautifully made as well.
3rd July 2024
Thank you Janice for helping us find our wedding rings!
It's just the look that fits us both and we love the material (platinum)
We enjoyed shopping here. There is an appointment where we have undivided attention and suggestions. The range of materials and bespoke patterns were awesome.
23th June 2024
We would like to take a moment to express our appreciation for the outstanding service from Janice we received at the store. From the moment I walked in, Janice was welcoming, attentive, and incredibly helpful. She went above and beyond to assist us, offering knowledgeable advice and ensuring we found exactly what we needed. Her professionalism and genuine care made our shopping experience truly enjoyable. We will definitely be returning and recommending your store to others. Thank you for maintaining such high standards of customer service!
22th June 2024
I highly recommend temple and grace for wedding ring for men. It's the shop with the broadest choice of ring design. You can pick really innovative ring.
On top of that, the customer support is really good.
A big thank you to Janice that helped us through the process of decision but also to put in place timeline for ring preparation and collection.
Janice is very friendly and professional making the experience above expectation.
15th June 2024
The service has been excellent especially from Janice who had to take over our orders and follow up with it. There were some changes for our wedding bands but that was handled well by her. Thank you. This has been a pleasant experience.
12th June 2024
We were shopping around for a ring for me, and we were having trouble finding something that was suitable, until we came across Temple & Grace. Janice served us, the experience was great, and I love the ring!
12th June 2024
I found Temple & Grace while looking for a wedding band, and was able to book an appointment at their showroom. When I was there, Janice was a great help in assisting me with choosing a ring that I liked as well as helping me with questions like with sizing and width. Overall, a great experience, and I was happy with the final product when I picked it up!
12th June 2024
Great experience from start to finish! Ordered my wedding band here with a very helpful and polite lady named Janice! She was very attentive to my needs and helped me with my order which was process quickly and arrived in perfect condition!
Thanks you ❤️
6th June 2024
Collected our order with great satisfaction and Janice was really helpful to follow up the revised certificate for us. Well done.
29th May 2024
First time exposure to this type of product. Janice is patient, helpful
25th January 2024
First time browsing for wedding bands. Temple & Grace is the first stop that me and my partner started from.
Darren started to introduce each and every design / patterns and surprisingly I was shock that this stores sells rings that is made from Meteorite & Dinosaur bone. One more shocking ring is their Elysium collection. It was so special that it is made with crushed diamonds, and was known as a scratched proof ring! Wow
I had a wonderful experience thanks to Darren! He was kind and patience by educating us on Diamonds / Gold and the wonderful policy they had, etc.
Even we haven't made up our mind as we have quite a few more stores to browse around.
Darren was still having the smile on the face serving us even thou we are asking him quite alot of questions. Unlike some other SA, when you tell them you’re considering their face changed right away😂
Darren has the best customer service👍👍
13th January 2024
Wonderful experience at Temple & Grace. It was our first time scheduling a session at a Jeweler and Darren was really accommodating and patient with us during our visit, even though we have yet to decide on our choice.
There was much comfort being there without any form of pressure.
Thank you ◡̈
2nd December 2023
Temple & Grace recently expanded to Singapore and I had the honour and privilege to be one of the first few customers.
I'll sum it up really quickly, before going into details. In short: they are the real deal and I couldn't be any happier with my purchase. If you're looking at this review, GIVE THEM A SHOT.
What I liked about them:
- Highly detailed explanations during the consultation. They know their stuff well and convey these to you in layman terms so that you know what you are buying into. This is so underrated yet important when it comes to a first-time shopper like myself. When I eventually made my purchase, it was an empowering decision that I knew I made it on my own accord with 100% confidence.
- Great tips and tricks. Other than the usual sale, they have some awesome tricks up their sleeves. During the consultation, they gave me nifty advice on how to make my special occasion even better. Pro tip: size up your ring so that it slips into the finger easily during the proposal. This is all the more useful if you have any video elements in your proposal. Once done, you can go back to them and have it resized (note that this only applies to rings that can be resized).
- Going infinity and beyond. We like brands that go the extra mile but they are in a completely differently league. Due to some unforeseen circumstances (not their fault), the ring could not reach me on time. In order to meet my timeline, they undertook the massive coordination of logistics and backend nightmare and made it work for me. For that, I am eternally grateful to them.
- Impeccable customer service. Friendly, helpful, judgment free zone. You name it, they have it. It's part of their DNA.
Finally, a huge shoutout to Twisha and Darren. These people belong to the Tier S category for service line staff. Absolutely nothing short of perfection and awesomeness. Thank you once again for everything!